Diane Wilson - Troubleshooter at ABC11 WTVD
If you have been scammed, ripped off, or have a story you want investigated, Troubleshooter Diane Wilson wants to hear from you!



You can also post on Diane's Facebook page or tweet her at @DWilsonABC11.

Diane's investigative work has resulted in two national recalls: one involved more than three million washing machines; a second dealt with several kids' makeup products which contained asbestos. Diane and her photographer were honored with an Emmy for their series of stories: The Dangers Lurking in Kids' Makeup.

Diane grew up in Pittsburgh, PA, and graduated from Gannon University in Erie, PA. She began her broadcasting career there and then worked in Rockford, IL, and Toledo, OH, where she won an Emmy for her story about local troops coming home. She has been with ABC11 for two decades and has recovered more than $8 million dollars in money, goods, and services for local viewers. She continues to enjoy the challenges her job presents each day.

In addition to helping viewers resolve their personal and business issues, the best part of moving here was getting married and starting a family. Diane and her husband have two daughters, and they enjoy the beautiful North Carolina weather which enables them to explore all that the Raleigh-Durham area has to offer.


Diane's Stories
Raleigh homeowner who 'bought' AC units learns lesson in reading the fine print
A Raleigh couple told the Troubleshooter they thought they purchased two AC units, only to later learn that they only leased them.
Are you covered when flooding happens? Chapel Hill businesses damaged
The flash flooding in Chapel Hill caught many off guard, including some businesses in the Eastgate Crossing Shopping Center in Chapel Hill.
NC family coming home after being stuck in Hawaii when vacation ends with husband in hospital
A Johnston County family will come home this week thanks to the generosity of strangers.
Landlords owed thousands of dollars in Wake County. When will they get paid?
Landlords have been waiting for months' worth of rent payments from the Wake County Housing Authority.
NC family stuck in Hawaii, desperate to get home after dream vacation ends with husband in hospital
A Johnston County family desperate to get home after their dream vacation in Hawaii in April became a medical emergency.
Travel scams on the rise: Here's how to stay safe while planning your summer vacation
It's the start of the summer travel season, and scammers are taking advantage of travelers booking their vacations online.
Steps you can take to avoid costly HVAC repairs as first major heat wave approaches
HVAC technicians are working long days to keep up with demand as residents try to stay cool.
Landlords owed thousands, as Housing Authority continues to have trouble paying tenants rent
Wake County is not the only Housing Authority in NC that owes landlords, putting tenants at risk of eviction.
Texts claiming remote job opportunity are a scam
One scam text claims that your resume has been recommended by multiple online recruitment agencies.
Text claiming to be from NC DMV is a scam; multiple states issue warnings
The text claims to be from the North Carolina DMV, and if you don't pay, you will face penalties within days.